Support and maintenance

Support and maintenance helps to ensure uninterrupted operation of systems and software. This helps prevent downtime and loss of productivity, which in turn improves the efficiency of business processes

Monitor and detect problems in real time. This allows you to quickly respond to and resolve deviations before they have serious consequences.

The service includes the provision of technical support to customers. This allows you to solve problems and answer user questions, which increases customer satisfaction and provides a high level of service

In this phase, the IT infrastructure is continuously monitored to detect emerging problems. This includes monitoring network devices, servers, databases and other system components

Fix software update errors, reconfiguration of system settings and program errors

Consultations on system operation, assistance in solving arising problems and answers to users’ questions

Installing new software versions, adding new features and improving system performance